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Grant Assist SA is not SASSA and has no access to any application. We cannot check, change or approve a grant. Never send us your ID number, bank account details, PIN or password. Our form will refuse a message that contains them.
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What we can help with
- Correcting a factual error in something we published
- Answering a question about one of our guides
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- Media and press enquiries
- Reporting a problem with this website
- Reporting a website or message pretending to be us
What we cannot help with
- Checking the status of your application
- Approving, declining or changing an application
- Viewing, correcting or accessing your SASSA records
- Telling you your payment date
- Changing your banking details
- Speeding up or influencing a decision
Only SASSA can do any of these. Contact them directly using the official details below.
Contacting SASSA directly
For anything about your own application, payment or records, go to SASSA rather than to us.
The South African Government lists this as the SASSA toll-free number. Contact details can change, so confirm them on the official SASSA website before sharing any personal information.