Legal
Disclaimer
Grant Assist SA publishes general information only and is not SASSA or a government service. What we do and do not take responsibility for, and what to confirm before you act.
This disclaimer applies to everything published on Grant Assist SA. Please read it before relying on anything you find here.
It sits alongside our terms and conditions and our privacy policy.
General information only
Everything on this website is published for general information. It describes how processes, rules and services generally work.
It is not written with your situation in mind. We do not know your circumstances, your history with SASSA, or what you have already been told.
We are not SASSA or any government body
Grant Assist SA is an independent information website. We are not the South African Social Security Agency. We are not the Department of Social Development. We are not connected to, endorsed by, or acting for any government body.
We cannot see your application, change it, approve it, decline it, or influence a decision about it. We do not process applications, and we do not collect ID numbers, mobile numbers or banking details.
Only SASSA or the responsible authority can decide anything about your grant.
Not financial, legal or professional advice
Nothing here is financial, legal, tax or professional advice, and reading it does not create a professional relationship between you and us.
Before acting on anything you read here, consider your own circumstances and, where it matters, speak to a qualified professional or to the relevant official body.
Accuracy, and how quickly things change
We take care to publish accurate information, and we correct errors when we find them or when a reader reports one. Our fact-checking policy and corrections policy explain how that works.
Even so, we cannot guarantee that everything here is correct, complete or current at the moment you read it. Grant amounts, qualifying rules, deadlines, payment dates and official processes change, sometimes at short notice and sometimes without any announcement we can see.
Confirm anything that matters with SASSA or the relevant government authority before you act on it.
Relying on this website
You use this website, and rely on what it says, at your own discretion and risk.
So far as the law allows, Grant Assist SA is not liable for any loss or damage arising out of your use of this website, or out of anything you did or did not do because of something published here. That includes a missed deadline, a rejected or delayed application, and money spent on the strength of information that turned out to be wrong or out of date.
Nothing in this disclaimer excludes or limits any liability that cannot lawfully be excluded or limited, including under the Consumer Protection Act, 2008.
Links to other websites
We link to official government services and to other websites so that you can go to the source rather than take our word for it.
We do not control those websites. We are not responsible for their content, their accuracy, whether they are available, or how they handle your information. A link is not an endorsement. Once you follow one, that website’s own terms and privacy policy apply, not ours.
Websites and messages pretending to be us
We will never ask you for an ID number, banking details, a PIN, a password or a one-time password. We never charge for the information published here.
If a website, message or caller claims to be Grant Assist SA and asks you for any of those things, it is not us. Tell us through the contact page so we can warn other readers.
Availability of this website
We do not promise that this website will always be available, or that it will be free of errors and interruptions. It may be unavailable while we maintain it, or for reasons outside our control.
Advertising and commercial content
Where we publish sponsored content, advertising or an affiliate link, it is labelled so you can see what it is.
We are not responsible for the products or services an advertiser offers. Any dealing you have with an advertiser is between you and them.
Which law applies
This disclaimer is governed by the law of the Republic of South Africa.
Questions about this disclaimer
If anything here is unclear, ask us through the contact page. We would rather explain it than have you guess.
Changes to this disclaimer
We review this disclaimer from time to time and update it when it needs to change. The date at the top of this page is when it last changed, and the version published here is the one that applies.